Privacy Policy
Last Updated: July 24, 2025
This Privacy Policy is owned and managed by SupErWin Studios.
Welcome to Trap Life VR! We respect your privacy and created this Privacy Policy to help you understand how we process your Personal Data (defined below) and what choices you have regarding your data.
In this Privacy Policy, we refer to the Trap Life VR game as the "Game" and the Trap Life VR website at https://traplifevr.com as the "Site." Collectively, these are referred to as the "Services."
This Privacy Policy outlines what Personal Data we collect, how we use and share that data, and your rights concerning our practices. It applies only to information collected through the Services and associated communications (such as support emails and in-game interactions). It does not apply to third-party websites or services.
By accessing or using the Services, you consent to the practices described below.
1. Who We Are
This Privacy Policy is owned and maintained by:
SupErWin Studios
📧 support@traplifevr.com
© 2025 SupErWin Studios. All rights reserved.
2. Children
The Game is not intended for children under the age of 13. We do not knowingly collect Personal Data from users under 13. If you are a parent or guardian and believe your child has submitted data, please contact us.
For users under 13 authorized through Meta's Parent-Managed Accounts, we only collect data necessary for gameplay, in compliance with COPPA. Learn more via Meta's Parent-Managed Accounts documentation.
3. What Personal Data We Collect
We collect Personal Data that may identify you directly or indirectly:
a. Data You Provide
- Contact info (e.g., via support emails)
- Voice or text chat interactions
- In-game reports or feedback
b. Data Collected Automatically
- Meta/Oculus ID, username, and avatar
- Device ID, session duration, and game activity
- Crash logs and performance data
- In-app purchase history
c. Cookies
Our Site uses session cookies only. These help with functionality (e.g., login) and expire within one hour. We do not use tracking or marketing cookies.
d. Location Data
We may collect approximate location from your IP address for analytics and security.
e. Do Not Track
The Site currently does not respond to "Do Not Track" signals.
4. Third-Party Services
We use the following services to operate and improve the Game:
- Meta/Oculus – Privacy Policy
- Photon (Multiplayer Networking) – Privacy Policy
- Mixpanel (Analytics) – Privacy Policy
- Loggly (Crash Reporting) – Privacy Policy
- Nakama by Heroic Labs – Privacy Policy
- Social Media (Discord, TikTok, X/Twitter) – Governed by their own privacy terms
5. Legal Basis for Processing
We process your data under the following legal bases:
- Consent – e.g., for email communication or newsletter
- Contractual Necessity – to provide the Game and services
- Legitimate Interest – for fraud prevention, analytics, and improvement
- Legal Obligation – compliance with law
- Vital Interests – safety or harm prevention
6. How We Use Your Data
We use Personal Data to:
- Operate and improve the Game
- Respond to inquiries and support requests
- Monitor player activity and balance gameplay
- Provide in-app purchases
- Prevent fraud or abuse
- Fulfill legal obligations
- Enforce our Terms of Service
Aggregated or anonymized data may be used for analytics purposes and is not subject to this policy.
7. How We Share Your Data
We may share your data with:
- Backend vendors and hosting providers
- Analytics and crash reporting platforms
- Payment processors (for in-game purchases)
- Legal authorities (when required by law)
- Other users (via multiplayer chat/interactions)
- Affiliates or buyers (in case of merger or sale)
- With your consent for specific features
8. Storage & Retention
Your data is stored securely in the United States with trusted cloud service providers.
We retain your Personal Data only as long as necessary or as required by law.
9. Data Security
We follow industry best practices to secure your data. However, no system is 100% secure. Data transmission is at your own risk.
10. Your Rights & Choices
You may:
- Access or request a copy of your data
- Request correction or deletion of data
- Object to or restrict certain processing
- Request account deletion
- Opt-out of analytics (where supported)
To exercise your rights, email support@traplifevr.com. We respond within 30 days.
GDPR Users (EU/UK) also have rights to:
- Data portability
- Withdraw consent
- File a complaint with your Data Protection Authority
11. Updates to This Policy
We may update this Privacy Policy. The "Last Updated" date will reflect changes. Material changes may also be communicated via the Game or by email.
12. Contact Us
For any questions or requests, contact:
© 2025 SupErWin Studios
Hosted and managed by SupErWin Studios at https://www.traplifevr.com/privacy